[THIS IS A PRESS RELEASE]
GCash reminds its users that legitimate customer assistance is always 100% free. To protect users from phishing and fraudulent schemes, account holders should only report issues only through the official in-app Help Center and official web portal (help.gcash.com). GCash emphasizes that official GCash Customer Service representatives will never demand payments, fees, or sensitive account information to resolve customer inquiries. Moreover, GCash does not engage with any third-party account assistance services, warning users that all social media pages offering such services for a fee are fraudulent.
